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Cancellation Policies
Any cancellation and rescheduling is subject to the following:
1. Cancellation
• In case of generating a cancellation of the activity, this will be given with a fine of 50% of the total value of the activity/rent, with the foregoing taken for granted, no refund or partial or total refund of the value will be made recorded in the reserve.
• The client is given the option of making a change of guests or rescheduling the activity
2. Reprogramming
• In the case of not being able to attend the reserved rental day, you can reschedule the date of
reservation, having an agenda of a maximum of one month for the day of the new reservation, you must take into account that the requested rescheduling date is subject to availability.
➢ Rescheduling conditions:
➢ It must be informed maximum 3 days before the scheduled date
➢ A fine of 80,000 pesos will have to be paid to carry out the rescheduling
➢ If the above conditions are not met, the activity will be considered canceled (read point 1
cancellations